Date of Notification: 17/11/2008

Product Info: Carrier Air Conditioners models no 42Y & 42E with electric heating
elements. These units are manufactured in Italy and are primarily used in commercial
applications such as cooling and heating systems in hotels/motels.

Defect Details: The problem was caused by an accumulation of negative conditions
mainly unsatisfactory maintenance and incorrect installation. These negative conditions
may favour an elongation of the heating element that in turn may cause the edge of the
heating element pushing to the side of the unit, causing a wire cut. This wire cut may
lead to an electric ark, which may lead to a spark which could cause a fire.

Consumer Action: Carrier will identify and contact all end users. Alternatively, end
users may contact Carrier directly on the details listed below:

• Mr Steve Bensted
  PD&E Manager & Marketing Support Manager
  Tel (03) 9264 9457
  Fax: (03) 9264 9466; or
  mailto:steve.bensted@carrier.utc.com