Wishing all our customers a Merry Christmas & Happy New Year, let’s hope 2021 is much better for everyone!
We are off for a quick break ready to hit 2021 running. Our online store will be operational during our closure however orders will not be sent until our return in early January. For urgent assistance, please use the self help section of our website and you are welcome to email us for follow up in the New Year.
MyGarage is part of the MyPlace smart home system, designed to make everyday life easier.
No more asking yourself “did I leave the garage door open”? MyGarage will send you a notification and you can use the MyPlace app to close it, because with MyGarage you can control your garage doors from anywhere using any smart device.
MyGarage integrates seamlessly with MyAir and will be provided free with every MyAir purchased between November 3rd 2020 and November 31st 2020, and must also be installed by December 31st 2020.
Compatible garage door brands are B&D | Merlin | Glidermatic | Jaytech | Centurian | Marantec | Steel-line.
MyGarage requires access to the MyAir control box for cabling power to the garage doors. Please check that these requirements are met as we don’t want you to be disappointed if your MyGarage can’t be installed.
This offer is for the MyGarage product, installation is conditional and to be confirmed after a site visit.
*The free MyGarage does not apply to builder or commercial installations or quotations prior to November 3rd 2020 and is subject to the Advantage Air terms of this offer. Installation is not included unless specified in your quotation.
COVID-19 coronavirus, which is listed at pandemic status by the World Health Organisation (WHO), is presenting a great challenge for all of us. Ample Air will be taking the following steps to limit the risks of exposure to both our staff and customers.
Our Emu Plains office is closed to the general public.
Dispatch & deliveries will proceed whilst following good hygiene, and safe distance practises. Small parcels are to be left on the table provided. Our staff will not touch any third party electronic devices to sign, signing on paper with our own pens will be accepted.
There will be no non-essential face to face meetings. Video meetings can be scheduled if required.
Our admin, installation and service staff will remain isolated from each other, with each group following good hygiene, and safe distance practises.
Please note there may be delays in correspondence due to the additional measures, we appreciate your understanding.
We will remain otherwise fully operational.
In home appointments will continue with our staff following these guidelines:
Keep a distance of 1.5m from other people. No touching including handshakes etc. particularly with people at higher risk such as older people and people with existing health conditions.
Wash and sanitise their hands every time they enter and leave a worksite, use a toilet, eat or come into contact with commonly touched items, including door handles.
Gloves to be worn and replaced/washed as required.
Covering coughs and sneezes into an elbow or tissue, disposing of tissues appropriately.
Where possible, masks are to be worn as a further precautionary measure.
Both Staff & Customers are to notify us immediately if they:
Have returned to Australia and have not yet completed the required 14-day self-quarantine.
Have been in contact with a confirmed case of COVID-19.
Have developed flu like symptoms in the last week.
We will be monitoring the situation on an ongoing basis and review this policy as required. For now, in the most part, it is business as usual, and we thank you for your understanding and cooperation.
Introducing the new Rinnai Touch App, allowing you the ultimate comfort and control of your gas ducted heater, evaporative or add-on cooling system. Utilising your home Wi-Fi network you can now control your Rinnai and Brivis systems from almost anywhere!
For more information on the exciting new Rinnai / Brivis WiFi Kit and to buy online now, visit the Ample Air Trade Desk!