Update 31/03/2018: Phones and internet have returned to normal operation. Please note that there may be some delays following up on enquiries due to the backlog. We thank you for your patience.
Update 28/03/2018: Telstra have confirmed a line fault and advised a two week lead time for a technician to visit and assess. We are working on alternative arrangements. We apologise for the inconvenience. Emails are operational but please expect delays.